Bruce Rockowitz on Why AI Is Reshaping Hong Kong’s Food Economy

[The content of this article has been produced by our advertising partner.] Artificial intelligence is moving quickly from experiment to operating tool, and Bruce Rockowitz believes it is becoming an important competitive advantage for Hong Kong’s catering businesses as the city’s food delivery economy enters a more demanding phase. Hong Kong’s online food delivery market has evolved from a pandemic-era convenience into one of the city’s most intensely contested consumer sectors. Operators now face a combination of rising labour costs, tighter margins and customer expectations that continue to climb. For Rockowitz, whose career has focused on transforming traditional businesses through innovation, branding and data, AI is not simply a technology trend. It is a practical way to improve decision-making, strengthen efficiency and deliver a better customer experience. That view is especially relevant for catering companies built around digital ordering and delivery. Each order generates useful information, from customer preferences and purchasing habits to delivery times and menu performance. AI allows businesses to turn that data into insights that can improve execution across multiple parts of the operation.

Read the full article at the source →